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Lighting

Take the photo in good lighting. This will ensure our artists achieve the right colors of your pet. We recommend getting a pic outside during the day. Pay attention to shadows as they will be illustrated if they are in the image.

Sharpness

It's best to use good, high quality photos. Luckily for you, your smartphone will do the trick just fine. Just make sure it's not blurry so we can see the details.

Position

The perfect position is when your pet is sitting and faced forward. We illustrate your pet from the lower chest up. Though we accept different angles, make sure you understand how the end result may look based on your photo upload.

Distance

Make sure you are as eye level as possible and close enough that the ears are not cropped out of the picture. Full body photo is highly suggested, but a half body photo will do just fine.